Medicine student

Northwestern Medical Student Health Service: What You Need To Know

Northwestern University made an agreement with Northwestern Medicine last year to operate the student health service at Evanston. On December 12, Northwestern University Health Service Clinic and Sports Medicine in Evanston officially became part of Northwestern Medicine and is now known as Northwestern Medicine Student Health Service.

“We are excited to be working with Northwestern Medicine on this new approach to healthcare for our students,” said Julie Payne-Kirchmeier, vice president of student affairs at Northwestern. “It connects our award-winning college campus health experts with nationally ranked medical experts at Northwestern Medicine to provide exemplary student health services. Our students deserve nothing less.

This expanded relationship improves student access to clinical services across Northwestern Medicine’s healthcare system, including Northwestern Medicine Immediate Care Center and ambulatory care facilities in Evanston. Other benefits include the use of a common medical record and the MyNM online patient portal.

“With a shared commitment to excellence and putting patients first, we understand the value of a comprehensive health service for students,” said Dr. Phillip E. Roemer, vice president of operations and medical director of the Northwestern Medical Group. “We are proud to provide the Northwestern University community with convenient access to our integrated university health system, both at our downtown campus and in Evanston.”

Here’s what you need to know as the change takes effect:

Same location, hours and eligibility

The clinic based on the Evanston campus will continue to provide services at 633 Emerson Street with the same hours of operation and contact details. Student eligibility for services will remain the same. Northwestern Medicine also continues to operate the Student Health Service on the downtown Chicago campus.

Mental health services

The University will continue to oversee behavioral and mental health services, including counseling and psychological services (CAPS); Awareness, Intervention and Education Center (CARE); and Health Promotion and Well-Being (HPaW).

Online patient portal

Students will have access to MyNM, Northwestern Medicine’s patient portal. Through MyNM, students can communicate with their healthcare team, access medical records, schedule appointments, pay bills and more. Students can still access Northwestern University’s personal health portal, Point and Click, to download immunization records and contact the health department pharmacy to request refills for pending prescriptions. The students received a separate communication with detailed instructions on how to open an account.

Modification of insurance billing

The medical services covered by the annual University Student Health Services fee will not change, but the billing process for services not covered by this fee will change. Students who are covered by an insurance plan other than the Northwestern University Student Health Insurance Plan provided by Aetna Student (NU-SHIP) will no longer need to file insurance claims. Instead, the student’s insurance company will be billed directly by Northwestern Medicine. For students covered by NU-SHIP, there will be no change in the billing process. Students will have the option to choose who is billed for each service received or to pay themselves.

New way to pay

For services not covered by the health service charge, payment will be accepted by credit card or MyNM. Payment instructions are available on the Northwestern Medicine billing page by selecting “Northwestern Medical Group” from the drop-down menu. Cash and checks will no longer be accepted.


Visit the Northwestern Medicine Student Health Service website for more information on services, locations and times, news and notes, and detailed contact information. Or send an email to [email protected]